👨🎓 Education
Indiana University
Bachelor in English Minor in Journalism
2001-2006
👨💻 Experience
Microsoft
Principal Content Designer April 2023 to October 2023
As the senior-most IC on the Teams team, I ensured consistency and quality in Copilot, Microsoft’s generative AI. I contributed to high- impact features like Team Copilot and the developer experience, documented content design patterns for cross-team alignment, and trained stakeholders on content design tools like Writer. My position was eliminated during a layoff due to shifting priorities. design.microsoft.com →
Cruise
Staff Content Designer April 2023 to present
I returned to IC work at an autonomous vehicle rideshare company, designing engaging projects like in-car conversational chatbots, trivia, and branded car names using LLMs. I led the terminology program and helped develop a design system. My position and team were eliminated due to major budget cuts. design.getcruise.com →
Adobe
Senior Manager and Practice Founder, Adobe Design Content Strategy January 2017 to February 2023
As Adobe’s first content designer, I founded the practice and grew the team from 1 to 12. I was a founding designer of Adobe’s world-class Spectrum design system. I developed a terminology practice, led holistic onboarding strategies, and transitioned Adobe to cloud documents. I also shaped content design approaches for emerging generative AI products. I left to return to IC work and focus on my craft.
Facebook ahem, Meta
Content Strategist December 2014 to January 2017
I joined Facebook’s (at the time) small but growing content strategy team as the first full-time CS for the Search team to design experiences for Post Search. I created messaging experiences for awareness and education for Post Search, typeahead and autocomplete interactions, search results pages, and more.
Reusser Design
Content Strategist September 2011 to December 2014
Responsible for developing sound, dynamic content strategy. Worked with clients and developers to go beyond the WYSIWYG to create custom content structures, perform audits of existing content and direct content collection. Performed internal marketing efforts and managed social media channels.